How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Quiksilver07070 Your Own Question
Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
Type Your Computer Question Here...
Quiksilver07070 is online now
A new question is answered every 9 seconds

My cursor on my Toshiba is frozen ... looking for an answer

Customer Question

my cursor on my Toshiba is frozen ... looking for an answer to unsteak. do not F1 etc keys on keyboard...
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: Toshiba Satilite windows 7
JA: What troubleshooting have you tried?
Customer: google have tried holding down shift key and crtl key plus a number.... hard booting, nothing has worked
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing


My name is ***** ***** will be the Expert Helping you today.


Can you tell me the MODEL number please?

I know you mentioned the MAKE (Toshiba Satellite) but there are MANY MANY different models....or you can give me the serial number.


I need this to know EXACTLY what your hardware is.

I await your reply.

Customer: replied 1 year ago.

Never mind I took it in to my local computer repair shop to fix

Expert:  Quiksilver07070 replied 1 year ago.

Thanks for the update.

Good Day.