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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can not transfer pictures from Cannon camera to acer

Customer Question

I can not transfer pictures from Cannon camera to acer computer. it has been done befor by my sister with same equipment maybe it is because I am 81 yrs old/
JA: Just to clarify, what's the exact model of your Acer? And what operating system are you running?
Customer: the Acer is a desktope-machine an E machine I do not know what system you mean,
JA: What troubleshooting have you tried?
Customer: I have checked the drivers and all are well I have changedthe wirefrom different ports on tower. turned camera off and on
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No how much is it going to cost me?
JA: It's only $5.
Customer: ok thank you!!
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.

I am the person that will be helping you today.

What occurs when you attempt to open the PowerPoint files?

I will be standing by, looking forward to your response.

Thank you,