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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I boot up - my screen is blank. All I see is cursor

Customer Question

When I boot up - my screen is blank. All I see is cursor after I've logged in.
Submitted: 1 year ago.
Category: Computer
Expert:  Dan replied 1 year ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Can you tell me please the make and model of your computer, and what version of Windows you are running?

Customer: replied 1 year ago.
I ended up not needing your assistance & never responded. I was under the impression that this service was $5 to begin & then an additional $31 if pleased with answer. My credit card was charged $36. I believe this was in error. How do I handle?