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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Well, I set up a 2nd-ary FB page so I could see pix of my

Customer Question

Hi - well, I set up a 2nd-ary FB page so I could see pix of my grandson (my daughter has blocked me) but now that I want to go to MY regular site, I can't get back! I use Comcast via Chrome, I think
JA: How much experience do you have with this particular Comcast product?
Customer: A fair amount
JA: What troubleshooting have you tried?
Customer: I went to Google & tried to get into Facebook login, but it keeps sending me to 2nd site
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Yeh - how much will this cost?
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: ok, lemme get my card - BRB
Submitted: 11 months ago.
Category: Computer
Expert:  John replied 11 months ago.

Hello and welcome to justanswer.my name is***** will be assisting you today. I will try my best to help you

Expert:  John replied 11 months ago.

Did you use the same comcast email address for creating first FB account ?

Expert:  John replied 11 months ago.

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 11 months ago.

Please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 11 months ago.

Checking to see whether you still need help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Expert:  IT Miro replied 11 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

It looks like the previous Expert is not available any more. I can continue assisting you. Let me know if you still require assistance with your Facebook account.

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 11 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 11 months ago.

Hello!

Let me know if you were able to receive my messages.

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