How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask cvd4311 Your Own Question
cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 996
Experience:  I have a BA in CIT with over 14 years experience.
Type Your Computer Question Here...
cvd4311 is online now
A new question is answered every 9 seconds

I received your notice that my order for a Yoshi Grill

Customer Question

I received your notice that my order for a Yoshi Grill Baking Mat has been canceled due to non-payment. I'm confused. I bought this item through Amazon. Order number,(###) ###-####6723427. I have been told that it has been shipped. I don't have it yet, but I paid the bill on Aug. 1, 2016. Shipping date is to be around Aug. 2nd.
What do I do?
Submitted: 1 year ago.
Category: Computer
Expert:  cvd4311 replied 1 year ago.

Have you tried contacting Amazon through their chat online or through the telephone number:(###) ###-####

2. Have you tried logging into your account and then go to my account, then go to your orders (under your name and my account)

3. Then find the order and see if there is a tracking number on it?

4. Also be aware that even though you bought it through amazon, doesn't mean it comes from amazon (it could be a 3rd party seller)?

Please keep me posted and PLEASE do not rate until you are completely satisfied.

Expert:  cvd4311 replied 1 year ago.

Good Morning, just checking to see if you still need my assistance.

Please RATE 3 stars or above so that I may close the ticket.