How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask comp_audio Your Own Question
comp_audio, Computer Support Specialist
Category: Computer
Satisfied Customers: 327
Experience:  20+ Years exp. CompTIA A+, Lenovo and Dell Certified.
Type Your Computer Question Here...
comp_audio is online now
A new question is answered every 9 seconds

Ing, keys jump to other lines, to the beginning of lines, in

Customer Question

ing, keys jump to other lines, to the beginning of lines, in themiddle of words, letters skip, and I have taken it to a compmy 2 yr. old Lenovo G505s has been giing me keyboard iuter sld not fix it.hop, and they coussues. While ty
Submitted: 1 year ago.
Category: Computer
Expert:  comp_audio replied 1 year ago.

Welcome to JustAnswer. My name is ***** ***** I will do my very best to assist you today.

I am reviewing your question and will get back to you shortly. Thanks for your patience...

Expert:  comp_audio replied 1 year ago.

I would like you to try disabling your touch pad on your laptop and telling me if that helps please.

Customer: replied 1 year ago.
Pls tell me how.
Expert:  comp_audio replied 1 year ago.

Method One Shortcut Key

  1. Look for one of these keys on the keyboard
  2. Press the corresponding button (such as F6, F8 or Fn+F6/F8/Delete) to disable the touchpad
  3. If you reboot or resume from hibernation/sleep mode or enter Windows, TouchPad will be enabled automatically. Repeat the above steps to disable it.

Method Two Manual settings (ELAN/Synaptics)

This method is only applicable for Lenovo V, B, K, E series laptops.

  1. Click Windows Start
  2. Go to "Control Panel".
  3. Choose "Mouse".
  4. A pop up screen of "Mouse Properties"
  5. Switch to "Device Settings". (If no this option, please go to Lenovo support site, download and install latest TouchPad driver.)
  6. Click on "Disable" or "Stop Device". See the following images.
  7. Confirmation of request will pop-up. Choose “Yes” or “OK”.
  8. To bring the TouchPad back, click "Enable" or "Enable Device".
Customer: replied 1 year ago.
I cannot afford to pay the additional $39. I tried the second method without success. For method one, what does the shortcut key look like?'
Expert:  comp_audio replied 1 year ago.

Click the link and it will take you through the process.

Expert:  comp_audio replied 1 year ago.

Usually it is has blue letters on the key, and says Fn. You hold that down and then click on the F* key that shows a small blue picture of your touchpad. On mine it is F8.

Expert:  comp_audio replied 1 year ago.

Please let me know where we are at with this so that I can further assist.