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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9076
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I need to get a full screen, hp intel core13 I think,

Customer Question

I need to get a full screen
JA: What's the make and model of your machine? And how long has the screen been an issue?
Customer: hp intel core13 I think
JA: What troubleshooting have you tried?
Customer: settings and can not get anywhere I just learning this thing
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question. My name is ***** ***** I'll be assisting you today.

Are you using a laptop or a desktop?

May I connect remotely with you to troubleshoot the issue now?

Please reply back to me below; thank you.

Customer: replied 1 year ago.
Expert:  Robert M. replied 1 year ago.

is this the entire computer screen that is an issue or one specific program ?

if it is the entire screen it should be under display settings

then advanced and then raise the resolution.

if it is only a small amount that is missing around the edges that might be a function of the monitor and you can usually stretch it on the menu of the monitor itself