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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have windows 7 pro. Having tons of problems. Microsoft

Customer Question

I have windows 7 pro. Having tons of problems. Microsoft Security Essentials doesn't work told some components missing and can't correct. Tried removing with hopes of reinstalling but unable to remove. COmputer locks up all the time. If download windows 10 will this correct current trouble in 7. Also what happens to all my stuff already on the computer? Will this just be picked up if I install 10?
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Upgrading to Windows 10 will fix some of the system issues you are having, e.g. with MS Security Essentials, but if your system has other non-related issues, like slow performance, it's a whole another process to troubleshoot and fix them, i.e. by removing junk programs, disabling startup items and services, etc.

May I connect with you remotely to carry out a comprehensive cleanup of your system now?

Please reply back to me below; thank you.