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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a facebook problem, not a computer one, yesterday on

Customer Question

I have a facebook problem, not a computer one
JA: When did you last use the account?
Customer: yesterday on the app on my old phone. I activated a new phone yesterday and when I added and opened the fb app I had an account I thought I had deleted - one that I never really used, and I can't get fb to let me use my "usual" account. Both are tied to my e-mail address
JA: What troubleshooting have you tried?
Customer: I have tried deleting the acct I don't want, I tried changing my password, neither worked.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Not yet... :)
Submitted: 1 year ago.
Category: Computer
Expert:  Josh replied 1 year ago.


What is the make/model of your new phone?