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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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You worked hard on my computer yesterday. Unfortunately,

Customer Question

Good Morning, John:
You worked hard on my computer yesterday. Unfortunately, when I log on it goes BACK to what it did before you worked on it. I paid $64.00 for your services.
You were to change my e-mail address from***@******.*** back to what it was ***@******.***. When I log in to gmail it goes directly to***@******.*** and I cannot access***@******.***. and all my messages!
MY USER ID: 495 661 804 PASSSWORD pqv481 When I open my computer the your company icon is still there.
PLEASE HELP ME. Ruth Dent Liles
Submitted: 1 year ago.
Category: Computer
Expert:  John replied 1 year ago.

hello again ma'am.Sorry to hear that you are having the same issue again.

Expert:  John replied 1 year ago.

Not sure how that removed email got back again also i thought you needed the aol email address that is why i didn't remove it.

Expert:  John replied 1 year ago.

May I remote access once again to your PC and check the issue you are facing directly and do the necessary to fix it.Let me know so that I can give you the link to do that.


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