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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 18990
Experience:  5 years as Network Admin, 10+ years of IT support
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I am not receiving any e-mails to my hotmail account since

Customer Question

i am not receiving any e-mails to my hotmail account since the 20/07/16
JA: How long have you had this issue with your Hotmail account?
Customer: since the 20/07/16.
JA: What troubleshooting have you tried?
Customer: i have had to change my password ***** i was told to do that because someone had hacked into my account.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: now i am not recieving e-mails on my computer or my phone
Submitted: 1 year ago.
Category: Computer
Expert:  Josh replied 1 year ago.

Hi!

It is possible that someone added filters into your account so that all of your email is being redirected or something else. Would you be okay if I connected to your computer to view the issue and fix it for you?

Expert:  Josh replied 1 year ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.