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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Forgot windows 10 password and do not have a disk

Customer Question

Forgot windows 10 password ***** do not have a disk
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

You may not need a disk. On your login screen does it display your email address

in addition to your user name?

Expert:  Byron replied 1 year ago.

If your email address does not show on the login screen the computer would need to be reset.

This would re-install Windows and overwrite any personal files but would get you back in

to the machine.

Expert:  Byron replied 1 year ago.

Good morning Stephen. Do you still need assistance with this?