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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Purchased wireless mouse from lenovo. mouse was jerky, could

Customer Question

purchased wireless mouse from lenovo. mouse was jerky, could not be controlled totally, and would freeze at times. received new mouse with no better results
problem 2 of many more... firefox used to bring up jet blue airlines...froze, "blackboxed" ????
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

This sounds like you may have a virus on the computer.

Are you on the computer now?

Customer: replied 1 year ago.
Expert:  Randy Computer Tech replied 1 year ago.

Okay, I can check on this for you with a secure remote connection.

Customer: replied 1 year ago.
do nothing....cancel membership....rip off
Expert:  Randy Computer Tech replied 1 year ago.

Sorry for the difficulty, do you still need help?