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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have just been chatting with Rachel? She sent me an addres

Customer Question

I have just been chatting with Rachel B ? She sent me an addres to download another version of the 24 month security Said click on this and press stage 1 but when I do the computer came up with not compatible with this program How do I get back to her or do I start again. Problem is this laptop is running windows 10 64 byt ? The program I was renewing was upgraded from windows xp and when i downloaded the new serial no is
XHQK 9994-9331-9581-6703 it would not activate. See chat no###-##-####
Submitted: 12 months ago.
Category: Computer
Expert:  Cody replied 12 months ago.

Who are you trying to get in contact with, what company?

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