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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Unable to get sound from wireless surround system model

Customer Question

unable to get sound from wireless surround system model SHFX-70 speakers have been verified functional green light shows power is on and WI light on solid on player
Submitted: 1 year ago.
Category: Computer
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Are you not getting sound anywhere, or is the problem with only wireless portion?

Customer: replied 1 year ago.
only the wireless portion
Expert:  Nathan replied 1 year ago.

Thanks for confirming, Robby.

Can you please unplug the transmitter unit from the back of the main unit for a minute, then reconnect, and let me know if anything changes?

Customer: replied 1 year ago.
ok I have done that without any change I have tried that with the unit power on and also off
Customer: replied 1 year ago.
are you there