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Please explain your issue in more detail
What happens when you reboot the computer?
Are you able to use the computer?
Yes, I am here.
Hold down the POWER BUTTON for 10 seconds until the screen goes black. Wait 1 minute and power it back on.
Does it work now?
What is the make/model of your computer?
Note: The Administrator account is disabled by default.
I would recommend that you change all passwords that you feel were compromised. After the reset, the company will no longer have access to your computer so please change the passwords that you feel were compromised.
Yes, I have seen this thousands of times with different companies but the same concept.
It is not recognizing the router login password ***** the Wi-Fi password?
What is the make/model of your router?
the login should be
password: password ***** 1234
Please try those combinations
you tried both combinations
You will need to sign into your router to setup your Wi-Fi connection if you removed it.
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