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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am using hp deskjet d 1500 series. Yesterday, my computer

Customer Question

I am using hp deskjet d 1500 series. Yesterday, my computer run Windows Vista; today it is upgraded to Windows 7 home preminium: my printer no more working. Please tell me what I have to do
Submitted: 1 year ago.
Category: Computer
Expert:  Dan replied 1 year ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. What you should try first is completely uninstall the printer and all associated software then reinstall it as you did when it was new.