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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot connect to the Internet on my computer my iPad

Customer Question

I cannot connect to the Internet on my computer my iPad works fine I have just switched from Comcast to att
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.

Hello and welcome.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I connect with you to troubleshoot this issue directly?


Expert:  Martin replied 1 year ago.

Power off your router from the power point for 2 minutes, then power it back on and restart the computer.

See if it connects on its own and if you're connecting wirelessly look for the new connection name as the SSID may have changed.