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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37451
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I was trying to log on to reset my password and receive a

Customer Question

I was trying to log on to reset my password ***** receive a message not to turn my
computer off and i should call this number 1(###) ###-####and a Jason answered i think this is a fraud type call would some one let me know if I was right.
John Beaman
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. That is certainly a scam. Please do not call that number, and do not follow any instruction it. Please shut down / restart the computer now, and check.

Please reply at the box below to continue. Thank you,

Expert:  Viet - Computer Tech replied 1 year ago.

Note: If it does not let you shut down the computer, then press and hold the power on / off button on the computer for about 10 seconds, then turn it back on. Then open Internet and check. (Don't select the option to restore if prompted.)

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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