For Online Computer Support, Ask a Computer Technician
Hello, and thank you for using this service.
Can you send a screen capture of this problem?
Also, what do you mean by "screens"? You mention two computers at first. Are there more computers you connect to at the same time, or just one?
Not really sure on your exactly setup. Please tell me the following:
1) Are you connection from just ONE computer , to ONE other computer at a time with teamviewer?
2) How many MONITORS are attached to the computers you are connecting to or from? One per computer, or more than one monitor per computer?
Are you trying to duplicate the monitor setup , and have the 3 monitors on the remote computer, show up with the 3 monitors on your computer? If so, have you tried View -> Active Monitors -> Show All Monitors ?
A better way if you are trying to use more than one monitor on the connecting computer may be to select "Pop Monitors out as individual windows" With this you can drag each screen to any of your monitors, and then full screen them. I believe one of these two methods may solve the problem you are having. If not, let me know what you tried and what happened.
Please don't forget to rate my time and help to you before you go. If you need any further assistance, please just reply to this conversation. Thank You.
You are using this method , but you are getting the dots, and have more than one "screenful" of desktop space per monitor? If so, I would suspect a resolution issue with either the local , or more than likely the computer you are connecting with. This article describes things a bit more.
Basically, you need to be able to get your monitors "duplicated" properly, and with remote desktop apps like teamviewer, this usually comes down to matching or scaling resolution.