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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can't open Facebook page. The little cog spins, but only

Customer Question

Can't open Facebook page. The little cog spins, but only produces a blank page.
Submitted: 1 year ago.
Category: Computer
Expert:  John replied 1 year ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you. Could you please answer the following question

Are you facing this issue on a windows PC or Mac?

Which is the web browser you are using is it Internet explorer, Mozilla Firefox, Chrome,Safari to open Facebook?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 1 year ago.

Sir/Ma’am please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 1 year ago.
Ipad. Safari I think
Expert:  John replied 1 year ago.

Please try the following

Close Safari browser then Tap Settings then Safari then Clear History and Website Data.

Then check it and if that doesn't work then tap Settings then Safari then Advanced then Website Data then Remove All Website Data.

After that open safari and check it.Please let me know the result

john

Expert:  John replied 1 year ago.

Sir/Ma'am checking to see whether you saw my above reply to fix the issue.Please let me know the status

Sincerely,

John

Note:-To reply back to me use the reply box below.Sir/Ma'am checking to see whether you saw my above reply to fix the issue. If it didn't solve the issue we can try other options. Please let me know the status

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