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Eric Ewing
Eric Ewing, IT Pro
Category: Computer
Satisfied Customers: 211
Experience:  I am a technology professional with 18 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
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I thought I downloaded Skype. I even paid $25.00, but it

Customer Question

I thought I downloaded Skype. I even paid $25.00 for it, but it does not work. I tried to call my sister, she waited and it did not work.
Later today I have a group call and am afraid won't be able to do it.
Submitted: 1 year ago.
Category: Computer
Expert:  Eric Ewing replied 1 year ago.

Hi Vickie! I'm afraid it sounds as if you may have downloaded an illegitimate knockoff of Skype, as the actual program is free of charge. Regarding that, you may wish to contact the financial institution from which the funds were withdrawn and place a dispute on the transaction.

Skype can be legitimately downloaded from:

I hope that helps!

Expert:  Eric Ewing replied 11 months ago.

Hi Vickie! It's been awhile since we chatted, so I wanted to touch base and make sure you had been able to successfully install and use Skype?

Please let me know! I look forward to hearing back from you.

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