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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I know the answer to my 2nd security question but I must be

Customer Question

I know the answer to my 2nd security question but I must be typing it wrong on
how I typed it the first time. How can I access my account and change the security
Submitted: 1 year ago.
Category: Computer
Expert:  Isaac Franklin replied 1 year ago.

Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.

What are you trying to access? An email of some type? Google account, your computer, etc.

Please provide as much information as you can.

Customer: replied 1 year ago.
I am trying to get into my email. I put in my password and it says it is incorrect after so many tries I have to answer my security
questions. the first one is St Louis, MO the 2nd question should go through with 20 E. Eureka Ave. but it doesnt
Customer: replied 1 year ago.
Please help
Expert:  Isaac Franklin replied 1 year ago.

Thank you. What email service are you trying to get into? Outlook, Gmail, Yahoo etc?

How are you accessing it? Are you using a computer? Windows, 7/8/9, mac, tablet etc?

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