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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 20 years of consulting to the IT industry
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I'm getting the following error when I try to open OneNote

Customer Question

I'm getting the following error when I try to open OneNote with Windows 10: OXE00015e0
JA: How long has this been going on?
Customer: Just started last night.
JA: What troubleshooting have you tried?
Customer: I tried to fix the install both online and locally and it didin't work
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No, that's it.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you do the following please

Go to Start->Settings->Accounts->Your email and accounts
Check for a note there asking you to verify your account.
After clicking the link, Enter in your Microsoft account password.
Then restart onenote

Let me know the results please

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