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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm trying to scan a photo from my Canon G3 printer onto my

Customer Question

Hi. I'm trying to scan a photo from my Canon G3 printer onto my Mac. How do I do that?
JA: Fortunately, the wizards we work with know the iMac inside and out, and it would be my pleasure to connect you with the best person for the job.
Customer: Thank you
JA: What troubleshooting have you tried?
Customer: troubleshooting?
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No. This is it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  technicalcat replied 1 year ago.

Hello, and thank you for using this service.

Please tell me more specifics. Do you have a PRINTED photo that you are trying to scan and make a digital photo?

Customer: replied 1 year ago.
A printed photo
Customer: replied 1 year ago.
Expert:  technicalcat replied 1 year ago.

OK. So you are trying to scan it with the G3? If so, please tell me:

1) Does this printer/scanner work at all with your Mac? Can you print from it with the Mac at this time?

2) What is the actual model number of this printer?

Customer: replied 1 year ago.
I can print from my mac.
My bank says that I swiped 31 dollars. I don't remember paying that much. Th website only asked for a 5 dollar fully refundable amount. What is happening?
Customer: replied 1 year ago.
IS there someone I can talk to regarding this?
Customer: replied 1 year ago.

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