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I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?
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I'm sorry. Is there any issue? I did not get your responses at this web previously. I just got only one response from you at this web page now. No problem, we are canceling this per your request. If you still need help with this issue later on or with any other computer issue in the future, please come back any time as you wish. Thank you for replying back.