How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris L. Your Own Question
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4865
Experience:  Certified Computer expert with over 10 years experience.
Type Your Computer Question Here...
Chris L. is online now
A new question is answered every 9 seconds

Please investigate E mail notice I got this morning:

Customer Question

please investigate E mail notice I got this morning:
#IE3873V19Y - I tunes - Euro: 120.55, Receipt date 05/07/16
Billed to store credit
please explain exactly what this is and the EURO? charge.
I don't understand.
Kathleen Doyle
Submitted: 1 year ago.
Category: Computer
Expert:  Chris L. replied 1 year ago.


This is most likely a spam message and not from apple at all. I believe you are in the United States so you would not be using the Euro as currency.

If you do have a credit card connected to your apple account then just to be on the safe side check with your credit card company and make sure there are no charges you do not recognize.

If you do not have a credit card tied to your apple account then just delete the message, as I said it is most likely spam to to be sure you will want to check with your bank or credit card company to make sure there are no charges.

If you do have an apple account that you use for itunes purchases you may also want to change the password ***** to be on the safe side, if you need instructions on changing the password ***** me know.

Thank you,