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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Google says it does not recognise my password; if it has

Customer Question

Google says it does not recognise my password; if it has adifferent password, it must be from years ago. So I tried to change my password; they sent me a six digit code; I entered it, and was told that my account could not be identified. Tryin numerous other routes led to questions I could not answer. I seem to have hit a stone wall without a gate.
JA: Have you contacted anyone about your account?
Customer: How can I?
JA: What troubleshooting have you tried?
Customer: I've tried everything I have found on the
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I tried everything on Google pages I found.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  Chris L. replied 1 year ago.


When was the last time you were able to log into the account?

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