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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I need to get new passwords. I forgot mine

Customer Question

I need to get new passwords. I forgot mine
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello Suchitra, and thank you for choosing JUSTANSWER.com

.

I am Alex your expert that will be assisiting you.

What is the password ***** for?

A website?

A computer?

A Cell phone?

Customer: replied 1 year ago.
Cellphone
Customer: replied 1 year ago.
LG tabblet
Expert:  Quiksilver07070 replied 1 year ago.

What type of cell phone please?

The make and model?

.

And is the password ***** UNLOCK the phone, or is it for something else?

Expert:  Quiksilver07070 replied 1 year ago.

LG Tablet......what is the model and serial number please?

Expert:  Quiksilver07070 replied 1 year ago.

See the image below to find the Serial number:

Customer: replied 1 year ago.
Password ***** unlock the phone lg Gpadf8.0. 358169068419622
Expert:  Quiksilver07070 replied 1 year ago.

okay.....please give me a minute to process your serial number for solution.

Expert:  Quiksilver07070 replied 1 year ago.

The only way to unlock is to do a Factory Master Reset, and basically erase the WHOLE tablet.

Thats the ONLY way.

.

If you would like to do this, see the image link below for full instructions.

Expert:  Quiksilver07070 replied 1 year ago.

Its a security feature.....if there was a way to circumnavigate a passcode to unlock....what good would the passcode do in the first place.

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So as a precaution that the tablet gets stolen, your data will NEVER fall into the wrong hands, and will always be deleted before it can be used.

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Thats how it works.

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Please take a moment to rate my performance.

Thank you!