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We just got internet service at the salon I manage. I want to separate my stuff from work stuff because we're using...

Customer Question
We just got internet service...
We just got internet service at the salon I manage. I want to separate my stuff from work stuff because we're using my lap top. I don't know how to do this.
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: It's a Hp
JA: What troubleshooting have you tried?
Customer: It's a HP that has Windows 10 on it. I'm now in the process of removing & putting back on 7
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Should I wait until I get 10 off & 7 back up & running?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: Computer
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Answered in 22 minutes by:
6/27/2016
Tech Support Specialist: Eric Ewing, IT Pro replied 1 year ago
Eric Ewing
Eric Ewing, IT Pro
Category: Computer
Satisfied Customers: 211
Experience: I am a technology professional with 18 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
Verified

Good evening!

Yes, if you are intending to return to Windows 7, I would strongly suggest waiting to separate your home and work accounts. Depending on how long you've had Windows 10 installed, the process of downgrading to Windows 7 may require you to restore the computer to factory condition, in which case any changes you make now might be moot!

During the process of moving back to Windows 7, you will "create" one account out of the gate...if you have to do a factory restore, this will be created for you during setup. Otherwise, your current computer account will be brought over. Either way, you will want to determine whether you want this primary account to be used for home or work.

Then, you'll want to create a second account to login to in order to keep you home stuff separate from work (or vice-versa). To do this:

  1. Open User Accounts. Click the Start button , click Control Panel, click User Accounts and Family Safety, and then click User Accounts.
  2. Click Manage another account. If you're prompted for an administrator password ***** confirmation, type the password ***** provide confirmation.
  3. Click Create a new account.
  4. Type the name you want to give the user account, click an account type, and then click Create Account.

Afterward, your login screen (the screen you see when you first start the computer) will display these two "users" when you boot. Now that you've set up two accounts -- one for home, and one for work -- just click the one you'd like to sign into at any given time. Having these two accounts will keep all of your documents, photos, email, etc. separate.

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Tech Support Specialist: Eric Ewing, IT Pro replied 1 year ago

Good morning! I hope I was able to answer your question. Was there anything else I could assist you with?

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Eric Ewing
Eric Ewing
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Category: Computer
Satisfied Customers: 211
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Experience: I am a technology professional with 18 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).

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