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Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 555
Experience:  Product Developer at Computer Science Corporation
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I have a non-flashing purple color on my control device.

Customer Question

I have a non-flashing purple color on my control device. I've reset twice with no luck in resolving. What else can I do? There is a red dot with white line in the upper right corner of the headset display. My phone Number is(###) ###-####
Submitted: 1 year ago.
Category: Computer
Expert:  Bhavik Joshi replied 1 year ago.

Hi Welcome to JustAnswer.

Please give me screenshot of it . It will help me in identifing issue.

Expert:  Bhavik Joshi replied 1 year ago.

It seems the problem is because of struct pixel in your screen. Please try LCD repair tool.It will fix the struct pixel issue in your screen.Below is the instruction to use it :-

1). Select 1 of 5 basic color to test your screen, looking for stuck pixel.
2). Click on Fix my screen, the graphic will try to massage the stuck pixel back alive again by getting it to change rapidly.

Please copy and paste below url to your browser.

If you want I can also take control of your PC and resolve it for you.

Expert:  Bhavik Joshi replied 1 year ago.

Let me know if this helps. Please provide your valuable rating to me.If you are still facing issue. Let me know, I will take cotrol of your PC and try to resolve it using screen sharing option.