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Bryan, Computer Support Specialist
Category: Computer
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Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Please help me out, l can't login into my majic account,

Customer Question

please help me out, l can't login into my majic jack account,
Log_id Auth Failed: Avs Failure (oracle_magicjack:live)
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
please help me out, l can't login into my majic jack account on my phone
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

The error code you are getting indicates an address verification failure with the credit/debit card you are trying to use to place your order with MagicJack (e.g. when trying to renew your MagicJack subscription.)

To resolve this issue, please call up the MagicJack Billing Department at 1(###) ###-####(outside the US), and choose Option #3 to speak with a MagicJack Billing Representative.

If you need more help, please use the Reply box to continue our conversation.

And, kindly do not forget to rate my service by clicking on (and submit) one of the star buttons at the top of this page. Thank you!

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