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Hello and welcome to justanswer, my name is ***** ***** i will be assisting you today,
I'm sorry about the issue, Can you give me a slightly better description of what you'd like help doing so I can assist you better? when did this start? what is the model/brand of your mobile phone?
What is the model and brand of your message machine ?
Are you using an android device ? what this the full brand of your mobile phone please ?
Disconnect the phone from the phone jack in your home. wait 5 minutes, then re-connect the phone.
let me know the results
If the problem still persists please follow the steps below :
Let me open your question to other experts please
Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Also, would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Hello again.> i never heard back from you.. Did you still need help with this issue?