For Online Computer Support, Ask a Computer Technician
Hi Mark. My name is***** may I assist you?
Thank you. Can you tell me which version of Windows you have on the computer?
Yes, I am.
Can we do a screen sharing session and I can assist you directly?
Yes. Is it slow while you are surfing the internet or are other programs also slow?
If I offered you remote assistance at no extra charge would you change your mind about doing it?
Still thinking about it?
Is it slow to start up?
Is it slow while you are surfing the internet or are other programs also slow?