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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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A super loud notice came over my computer saying that it was

Customer Question

a super loud notice came over my computer saying that it was infected and they gave me a number to call, long story short they started controlling my comp remotely so I called my brother and he told me to shut it down but I don't know if anything they did is gonna give them access to my accounts cuz it was a scam
Submitted: 1 year ago.
Category: Computer
Expert:  Charles A. Roberts replied 1 year ago.

Hello my name is***** am sorry you have encountered this kind of problem. First how long did they have access to the computer?

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