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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have yahoo email, and, i forget the password, it ask me

Customer Question

JA: Hi. How can we help?
Customer: yes i have yahoo email
JA: How long have you had this issue with your Yahoo account?
Customer: and
JA: What troubleshooting have you tried?
Customer: i forget the password
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: it ask me abut phone number and the number its gon long time ago
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

The situation is obviously quite difficult. Have you gone through all the options for recovering your password ***** you know of? For instance, have you been presented with an option for a reset of your password, sent to an alternate email account, perhaps?