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Josh, Support Specialist
Category: Computer
Satisfied Customers: 20202
Experience:  5 years as Network Admin, 10+ years of IT support
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Where is the Go button on a mac? : Mac Air book : How do you

Customer Question

Where is the Go button on a mac?
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: Mac Air book
JA: Tell me a bit more about what's going on so he can help you best.
Customer: How do you know what version of word?
JA: Is there anything else the Computer Technician should be aware of?
Customer: Yes, my mac has recently been telling me the startup disk is full
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  Josh replied 1 year ago.


What do you mean by "GO button"?

Customer: replied 1 year ago.
Hi Josh
I was working on a lengthy document in word on a Mac. There was a problem and word closed before I could save a copy. Is there any way to recover it?
Expert:  Josh replied 1 year ago.


I am assuming that you were trying to follow the steps looking for the auto-recovery files when you were asking about the Go button? The Go menu is at the top of your screen and I am attaching a screenshot of it.

Here are the steps to try to find auto-saved files:

  1. Close Word for Mac.
  2. On the Go menu, click Home.
  3. Open the Documents folder, and then open the Microsoft User Data folder.
  4. Locate all the files that start with the words "AutoRecovery save of."
  5. For each file that matches this criteria, rename the file. Then, add the ".doc" file name extension.

    Note When you do this, the icon changes to a Word document icon.
  6. If the icon does not change to a Word document icon, follow these steps:
    1. On the File menu, click Preferences.
    2. Click to select the Show all file extensions check box.
    3. Close the Advance box, and then repeat step 5.
  7. Double-click the file. The document now opens in Word for Mac.

Note If the AutoRecovery files are not in the Microsoft User Data folder, verify that the default location has not changed. To do this, follow these steps:

  1. Start Word for Mac.
  2. On the Word menu, click Preferences.
  3. Click File Locations.
  4. Note the folder location that is listed for AutoRecover files.
  5. Click OK. Then, quit Word.
  6. Repeat the steps that are listed at the start of this section. However, instead of performing steps 2 and 3, open the folder location that you noted in step 7d.
Expert:  Michelle replied 1 year ago.

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* Previously, you had to click the mymagicjack ( button to reach the login page

Expert:  Josh replied 1 year ago.

Please ignore Michelle's reply -- She accidentally posted on this question.