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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36777
Experience:  Over 20 years of consulting to the IT industry
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My ASUS chrome notebook c3000 is locked and won't shut off.

Customer Question

My ASUS chrome notebook c3000 is locked and won't shut off. I was watching chopped the food network show and it is stuck on a girl saying "seared" repeatedly.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome Julie

Can you remove the power cable to the Chromebook, then hold the power button down for 60 seconds then release.

Connect the power, turn it on and it should now function correctly.

Let me know the results please.