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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot access my computer since I clicked on something

Customer Question

Hello, I cannot access my computer since I clicked on something that changed my settings. I can't seem to sign in or change my password. Can you help?
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.

You mean the keyboard isn't responding to any of the inputs?

Customer: replied 1 year ago.
Correct. I have been trying for days to access my Microsoft account, today is the first day the keyboard won't respond
Expert:  Kamil Anwar replied 1 year ago.

Is the mouse responding? Can you try the on screen keyboard?