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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just download windows 10 last night. Before that, I could

Customer Question

I just download windows 10 last night. Before that, I could go to google chrome home page and I would simply click on gmail, and the gmail would come up. Now I don't know how to do this. Was it a mistake to download windows 10
JA: How long have you had this issue with your Gmail account?
Customer: My email account is working, on my computer which has windows 7. Only since this morning have I had trouble bringing up my gmail on my laptop, the one that has the windows 10downloaded.
JA: Is there anything else important you think the Computer Technician should know?
Customer: No, just that once I downloaded windows 10, I do not know how to get to mygmail.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

You can still accomplish the same in Windows 10. We may need to reinstall or reset chrome, and maybe change your security settings.. But its entirely possible to login the same way.

Would you like me to quickly connect to your computer and get this setup for you?

Or, would you prefer to have me guide you via written support only?

Dustin S