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Hi. My name is***** you for your question and the opportunity to assist. If you have a Windows 7 installation
disk you can re-install Windows 7 if you never wanted Windows 10 to begin with. You would lose any files
that haven't been backed up, though.
When you start the machine are you getting the blue screen before of after you enter your password
and log in?
We may be able to roll the laptop back to Windows 7. I just need to know if you can get to a stable