How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I need someone to help me locate one email that I threw out.

Customer Question

I need someone to help me locate one email that I threw out. I am a nursing student at Brightwood college and they are trying to scam me. They let me go to fourth term but are now saying I have to retake a class from first term that I was told that I passed. It's going to cost me 1700. $. If I have that email it is proof that they are in the wrong. Can someone please help me. I should have kept that email.
Submitted: 1 year ago.
Category: Computer
Expert:  GeekGal replied 1 year ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. I'll need to ask a few questions. First, what email service do you use? What's the part of your email after the @ sign. Also, how do you access your email? Do you use a web browser, or do you use Outlook, Thunderbird or Eudora or some other program?