How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

When trying to log on to aol, my computer states that it

Customer Question

When trying to log on to aol, my computer states that it cannot verify my password. I have it saved on my computer
JA: How long have you had this issue with your A.O.L. account? Tell me a bit more about what's going on so he can help you best.
Customer: Today is first time. I left it on sleep all night and this morning I got this message
JA: Is there anything else important you think the Computer Technician should know?
Customer: No first time with this problem
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

First to be sure, have you restarted the computer and tried to sign in?

Please let me know

Related Computer Questions