Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Lets try some repairs.. To start with.. Shut down the computer.
Then press power to start it, and as soon as you press power rapidly tap the f8 key..
It should bring up an advanced boot menu including safe mode.. Choose safe mode.
Click start, all programs, accessories, system tools, system restore..
Click, restore my computer to an earlier pont, then click next..
We want to choose a restore point that was at least one day before the issues started..
Carry out the restore. the computer will restart, then let me know if that fixed the issue or not..
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.
Senior Technician and Network Switching Systems Operator / Maintainer.