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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I lost my pass word to and I really need back in. Its been

Customer Question

I lost my pass word to***@******.*** and I really need back in. Its been like a year since I singed in and I cant remember any of the security questions or password ********@******.***. I went through like 4 different phones in my moves and cant remember any of the phone numbers i had either.
I have a $1000 dollars worth of software that I cant access now.... The same thing with***@******.***
No pass word. no log in. and cant remember the security questions. I have tried everything. Did I lose my account and a $1000 dollars for ever or can you some how help me?
YOu can tell who I am. My name is***** phone number is(###) ###-####
Can I send you a photo ID by taking a picture on my phone and send it to you? Please help me.
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.

Hello Donovan,

Have you signed into your MSN account from the computer you're on now?

If so, I can help you get back in via a secure remote session.

I will send you a quote in my next message.


Customer: replied 1 year ago.
39 dollars wont go through for some reason
Customer: replied 1 year ago.
Is this all I have been charged?
Expert:  Martin replied 1 year ago.

We can sort it out in a little while.

To get connected,

From your computer click the following link:

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Let me know once you've done that or if you need additional steps.