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Ask Jerry Hannell Your Own Question
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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My e-mail sign-in does not work. The answer I get is the

Customer Question

My e-mail sign-in does not work. The answer I get is the following: Sign in failed. A personal firewall or other security software is blocking the temporary cookie required
by Web Mail. Please disable cookie(I don't know how to do this)blocking or configuring
your software to allow cookies from earthlink.net.
I was on the phone with EarthLink for about an hour and they could not solve the
problem. They suggested I contact Microsoft.
Ed Dellamonte
Submitted: 1 year ago.
Category: Computer
Expert:  Jerry Hannell replied 1 year ago.

Hello sir/madam, I would like to help you, please let me know when you are ready.

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