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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I get rid of a black box on my IPad screen? I can

Customer Question

How do I get rid of a black box on my IPad screen? I can move it around the screen but can't figure out how to make it disappear.
JA: How old is your iPad, and what model are you using? Tell me a bit more about what's going on so he can help you best.
Customer: Don't know. Bought it for my husband for Christmas this year.
JA: Is there anything else the Computer Technician should be aware of?
Customer: No don't think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Can you take a picture of the ipad with the black box and post it here.