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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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After installing windows 10 - I lost my favorites : it'san

Customer Question

after installing windows 10 - I lost my favorites
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: it'san hp laptop
JA: Tell me a bit more about what's going on so he can help you best.
Customer: I installed windows 10 and lost my favorites - where did they go
JA: Is there anything else the Computer Technician should be aware of?
Customer: don't think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can help you in one of two ways:
1) We will communicate back and forth on this page.
2) Remote support, which would allow me to take a look at the problem and fix it for you while you watch.

In my experiences, remote support saves a lot of time for everybody and is safer because if instructions are not followed correctly, it may make the problem worse or create a new problem.

As a side note, both options are covered by a 100% guarantee and fully refundable, if we are not able to fix your problem.

If you wish to choose the first option, please let me know so we can begin. If you wish to choose the second, better option, then click the Accept this Offer button for Secure Remote Assistance.

Thank you,
Jason

Customer: replied 1 year ago.
where's my $5 answer - enough of this crapp
Customer: replied 1 year ago.
ANYBODY OUT THERE?
Expert:  Jason Jones replied 1 year ago.

The $5 is a deposit. The question cost is $36.

Customer: replied 1 year ago.
GIVE ME BACK MY $5 AND SEE YOU AROUND
Expert:  Jason Jones replied 1 year ago.

Peace out. I will send it back.

Customer: replied 1 year ago.
BRING IT ON BIG GUY
Customer: replied 1 year ago.
HOW MUCH
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.