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Andy, Computer Consultant
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I am trying to reset my password (apparently I have

Customer Question

I am trying to reset my password (apparently I have forgotten the correct one), but google does not have a valid telephone number for me to send the reset information. How can I change my telephone number with Google?
Suzanne Tate
Submitted: 1 year ago.
Category: Computer
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Do you have an alternate email address to send the password-reset info to?

And, are you still logged in, on the old phone, to the Google account that is yours?

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