How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36866
Experience:  Over 20 years of consulting to the IT industry
Type Your Computer Question Here...
Richard is online now
A new question is answered every 9 seconds

I just received notice that Microsoft would no longer my

Customer Question

I just received notice that Microsoft would no longer my windows xp effective june 30 2016 .I was instructed to upgrade my xp system. how do I go about doing this?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there William and welcome

Your computer will still work after this date, it will just stop receiving updates.

But the only way to upgrade is to purchase and upgrade and you would want to upgrade to windows 7.

First you need to run this tool to see if your computer is able to (that it has good enough hardware) to run Windows 7

You run it and it will check your computer to ensure it can run Windows 7. If it cannot, your best to purchase a replacement computer (or just keep using Windows XP)

If it can run Windows 7, then you would purchase the upgrade disk here

Click me to open

you then put this disk into the computer and run the upgrade and it will then upgrade the computer to windows 7.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you